6. Insurance Auto Body Repair Networks
Direct Repair Programs (DRPs) are a network of auto body shops with direct insurance relationships – an arrangement where the insurance company benefits financially by receiving lower costs in return for referrals. On top of that, insurance companies by Idaho state law must share at least two preferred shops to you so they are typically DRP.
Listen, most DRP programs are reputable. At Anderson’s, we have agreements with several insurance companies (see list below). But despite any agreement we enter, you – our customer – remain our top concern and priority.
That said, some insurance companies try to force body shops into substantially reduced rates or require the use of crash parts not made by the original manufacturer of your car (“non-OEM” parts). Some body shops do make those concessions in return for more business.
At Anderson’s Autobody, we refuse to participate in any DRP that would compromise the repair of your car.
So, again, remember that your car repair is your choice no matter what the insurance company says. We work with all insurance companies. However, If we cannot to reach a a suitable repair agreement with them, we will explain why to you in person.